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How is Your Company Utilizing the Web SDK?
Hello! I'm currently exploring the use of Braze's Web SDK for our financial institution and would love to hear how others, especially those in similar industries, are leveraging it. One concern is that our online banking platform is managed separately, which could limit our ability to track member interactions or trigger personalized communications. Since we can't access their email unless they log into online banking, and it’s unlikely they would log in and then return to the main website, this may impact the effectiveness of our tracking and engagement efforts. For those using the Web SDK, do you primarily focus on tracking anonymous users? What kind of insights are you gathering? Any insights or advice would be greatly appreciated!sdepalo15 days agoActive Member51Views0likes2CommentsIs there a way to export audience data from a campaign?
Hello everyone! Is there any way to export the data of the Audience Settings from a campaign such as highlighted in the screenshot bellow? I would like to access this information for all campaigns using the Braze API. I found information about the campaigns (https://www.braze.com/docs/api/endpoints/export/campaigns/get_campaign_details) and segments (https://www.braze.com/docs/api/endpoints/export/segments/get_segment_details), but neither of these endpoints provide any information about the audiences or the relations between segments and campaigns.60Views0likes3CommentsStoring Percentags
Whats the best pracctices for storing percentages against a user's profile. Eg. I have a use case where I want to store the interest rate applied to a customer's loan on their profile. Is it best practice to store it as a decimal eg. 0.05 or as a percentage 5.0%?60Views0likes3CommentsHave a date format in user update step
Hello, I have a canvas in which users enter after performing a custom event (Action-based canvas). In this canvas, I have a User Update step that is updating the object of a custom attribute via the UI editor. This object is named "date" and I want the value of this object to be a date. However, it seems that the value I'm retrieving has a string format, not a date format. Do you know what should I do to have this value indeed considered as a date? So that I don't need in my content to use liquid to convert this string into a date to play with it. Thank you!TillaSennane2 months agoActive Member II93Views0likes3CommentsLink usage within Catalogs
Hi everybody! When using links that are generated from Catalogs, has anybody ever worked with link aliasing/utm tagging? It seems that the email drag & drop editor won't recognize the link in the "link management" section.DRamirez2 months agoPractitioner III610Views0likes7CommentsSpike in monthly active users after SDK update
Hey everyone, we have noticed a huge spike in our monthly active users after we did a web SDK update. We have isolated the channel to be web only, but are unsure what could have caused this. It's almost doubled our MAU in 2 months and we are reaching our user cap! Has anyone experienced anything similar or have suggestions on what could be causing this? Apologies for not much information, we are quite stumpedash_rbd2 months agoActive Member131Views0likes4CommentsHow we can automate a Canvas with a starting audience sourced from a CSV.
A client is currently using CSV imports as the audience segment. The CSV gets updates every month. I would like to understand how we can automate a canvas with the audience being sourced from a CSV?jessica223 months agoActive Member43Views0likes1CommentGenerate UUIDs in App Group with multiple apps
Hi! Braze documentation says that in recent versions of the SDK, Braze uses custom UUIDs as device IDs. Assume that I have an app group with multiple apps. Does Braze use the same UUID as the device ID for each app on a customer's device? Or is a new UUID generated for each app on the same device? Thanks!erik_lundgren3 months agoActive Member II39Views1like0CommentsApple & Google Login Feature
Hello people, We are considering implementing social logins in our app (Google & Apple) to simplify and facilitate user login. However, this generates issues with our customer profiles and everything related to them (segmentation, campaign targeting, discounting, etc.) as a user could hide their email through Apple or use another email more easily to generate a new account. Does anyone have by any chance any data regarding what % of users use it and if you have any best practices for user identification?AitorAbonjo4 months agoActive Member49Views0likes1Comment