Forum Discussion

isabellelabadie's avatar
isabellelabadie
Practitioner II
2 years ago

I miss the Braze slack community

I'm really sad the Braze Slack community was disbanded. Getting ideas or help in Bonfire is very difficult, it seems like the audience is less engaged or the entire Slack community didn't move over. 

  • Hi all! A quick update on this discussion.
    • We've moved the post from The Connection Lounge to The Forum.
    • We hear your feedback, and we are appreciative of it. We don't currently have any plans to move back to Slack for our community platform, but we'd love to learn more about how to make this platform a better experience for everyone.
    • This thread is now closed to replies. We appreciate your candor and encourage you to send additional feedback about improving the Bonfire experience to one of the Bonfire Community Managers: eakinsey , MaggieBrennan, or EmilyCalderon  via private message, or send an email to community@braze.com.
  • eakinsey's avatar
    eakinsey
    Icon for Community Manager rankCommunity Manager
    Hi all! A quick update on this discussion.
    • We've moved the post from The Connection Lounge to The Forum.
    • We hear your feedback, and we are appreciative of it. We don't currently have any plans to move back to Slack for our community platform, but we'd love to learn more about how to make this platform a better experience for everyone.
    • This thread is now closed to replies. We appreciate your candor and encourage you to send additional feedback about improving the Bonfire experience to one of the Bonfire Community Managers: eakinsey , MaggieBrennan, or EmilyCalderon  via private message, or send an email to community@braze.com.
  • daphne's avatar
    daphne
    Active Member

    I agree with you.  I think Slack was easier because it was on our desktops and telephones.  

    • eakinsey's avatar
      eakinsey
      Icon for Community Manager rankCommunity Manager

      Hi daphneMaggieBrennan and I would love to chat with you about ways that we can improve the experience in the new community platform. If you are up for a chat, please let us know and we'll get in touch to put something on the calendar.  

  • aaronkyle's avatar
    aaronkyle
    Active Member II

    Email Geeks slack channel has over 700 Braze specialists fyi.

  • MaggieBrennan's avatar
    MaggieBrennan
    Icon for Community Manager rankCommunity Manager

    Hey isabellelabadie! Thanks for this feedback. We are on a mission to make this a helpful place where you can get access to resources that help you use Braze better and help you grow in your customer engagement career. eakinsey and I would love to hop on a call with you to hear more feedback from you and brainstorm ways we can improve the community to make it more engaging and helpful. I will private message you to set up some time!