Places
Community Groups
Check out Community Groups where you can connect with customer engagement professionals across a variety of interests, specialties, and more.
Community Events
Explore all the events at Braze, from our City x City series to webinars and more.
Recent Content
Sleighing Deliverability: An AMA on Holiday Email Deliverability
You've done the preparation work to kickoff a successful holiday email campaign... but have you made sure your campaign will end up in your customers' inboxes? With the holiday season right around the corner, we're bringing back our annual AMA on email deliverability and how to get it right this holiday season. During this text-based AMA, we'll cover topics like: Best practices for optimizing your email campaigns for the holiday rush Strategies to improve your sender reputation and avoid the spam folder Insights on managing high volumes of email traffic during peak seasons Common pitfalls to avoid and how to course correct when you're having email deliverability trouble The one and only Goot is back to discuss all things email deliverability as we approach another holiday season. With consumer expectations constantly rising and competition at an all-time high, now is the time to double-check that you’ve set yourself up for success with your upcoming holiday campaigns (and ask any remaining questions you may have)! A friendly reminder that this is a text-based event that will happen in the AMA Board. To participate, drop your question in the AMA board on November 14 between 1pm - 2pm ET and Goot will respond in thread! If you're not able to participate live, feel free to drop your question in thread here and we'll make sure it gets answered on the day of the AMA.September 2024: BrazeAI
Thank you to all who were able to join our session on BrazeAI this week. You can now review the recording and the presentation. Q/A Follow-Up: Q: Which channels are the AI Copywriting Assistant, Brand Guidelines, Tone Control and Liquid Assistant features available on and how can you access the feature? A: AI copywriter, Brand Guidelines & Tone Control are available on all channels where you can compose the text in the dashboard. Head to 'Compose Message' in the Campaign or Message Step in Canvas and look for the blue wand symbol. In the drag-and-drop editor for in-app messages, select a text block and select in the block’s black toolbar. Liquid Assistant is available for SMS messages, push notifications, HTML email campaigns, and Canvases. For the email channel, the assistant works on email messages and not templates, and works best on email messages that are already built.Bonfire Melbourne Meetup
Join us on Tuesday 29 October at Bomba Tapas Bar in Melbourne for an exciting Braze community event bringing together marketing professionals from diverse industries that will leave you inspired, informed, and feeling more connected with your peers. Over Spanish tapas and networking drinks, we’ll share highly anticipated Braze news about our latest product releases and updates to our roadmap. Additionally, we’ll host a fireside chat with one of our amazing customers, where you’ll gain invaluable insights from industry-leading experts who will share their lifecycle model and discuss the limitations they experienced with traditional tools before adopting Braze. Register HEREForge 2024
Join us for an unforgettable journey in Las Vegas from September 23-25, where the brightest minds in customer engagement come together. Forge is your opportunity to hear success stories from big innovative brands (like The Walt Disney Company and McDonald’s—speakers from 2023), learn the tricks of the trade from industry experts, and network with peers and partners that can help your brand shine. Forge 2024 isn't just any conference—it's a jackpot of innovation, featuring success stories from leading brands, expert insights, and networking opportunities that can propel your brand into the spotlight. Ready to elevate your skills? Forge is the prime spot for Braze certification, in-depth training, and expanding your engagement toolkit. And because we're doing it Vegas-style, expect a blend of business and pleasure with exciting activations, celebrations, and awards that light up the night. REGISTER HEREAugust 2024: Query Builder
Hi Small But Mighty Members, In place of a live session this month, we have recorded a session on Query Builder. In this session, you'll learn what Query Builder is, why it was released, and the benefits of using the feature. You'll also see a brief walk-through of some examples and hear some recommended best practices for utilizing the feature. Watch the recording here.July 2024 - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features
Hey folks, In place of a live session this month, we have recorded a session - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features.In this follow-up session from our previousReporting and Analytics Webinar, let’s delve into some of the more advanced features Braze has to offer and explore how they can help you uncover valuable insights.We’ll explore new possibilities and consider how you can: Create Custom Reports:Use the Query Builder and Currents to generate reports tailored to your specific needs, uncovering trends and patterns that may not be immediately apparent. Optimize Campaigns:Utilize the Conversion Dashboard and Deliverability Report to continuously refine your messaging strategies, ensuring maximum impact and engagement. Personalize Experiences:Leverage Message Extras to deliver highly personalized content, enhancing the user experience and fostering deeper connections with your audience. Watch the recordinghere. All of the best, Small but Mighty teamTacos on the Terrace at Braze HQ in NYC
Join us for Tacos on the Terrace on Wednesday, August 7, from 4:30 PM to 6:30 PM at our beautiful new office! Weather permitting, we'll enjoy tacos and cocktails on our stunning wraparound terrace. Connect with others in the NYC Braze Community in a relaxed, enjoyable setting. Our amazing Product Management Team will be bartending so come prepared to learn about Braze while having a good time! This event is rain or shine - if the weather is not nice, we have a beautiful inside space to host as well. Hope you all can make it! RSVP today!Ask Me Anything: Braze Data Platform
Join us for our next Ask Me Anything on theBraze Data Platformon Tuesday, August 6 at10am PT/1pm ET. You'll get the unique opportunity to ask questions to John Heywood, Director of Product Marketing at Braze.John oversees product marketing for data products and partner integrations at Braze, including the newly launched Braze Data Platform. In this session, John will answer your questions about Braze and our partner ecosystem, with a specific focus on how you can maximize the value of your data to deliver personalized and relevant customer engagement at scale. You'll also have the opportunity to learnmore about Data Unification, Data Activation, and Data Distribution through Braze in this text-based event.The Braze Data Platform helps marketers and technical teams integrate Braze with other technologies, derive insights, and take action across the entire data lifecycle—without sacrificing flexibility, interoperability, or modularity. You can pre-submit your questions hereor join us live and drop your question directly in the Ask Me Anything Boardfrom 1-2pm ET on Tuesday.July Marketer of the Month Round Table Webinar
Join us for our first ever Marketer of the Month Roundtable withKristijan,DavidO,andRafinci. Join this new webinar series each quarter to hear perspectives from Braze customers like you as curated by the Braze Learning team. We'll covering a variety of topics each quarter depending on the perspectives our Marketers of the Month would like to share, including but not limited to: Exploration of recent Campaigns or Canvases run in Braze - their objectives for the Campaign or Canvas, how they set it up in Braze, how it went, and what they learned Details on their onboarding, retention, win back, and churn strategies, including the areas of focus for their brand, how they implement their winning strategies in Braze, and what they've learned so far How they get the most out of Braze products, including their objectives in using different products, how they get the most out of them, the value derived, and what their results or learnings have been so far Our July 30th webinar is in production now with Braze users fromMicrosoft Clipchamp,Lifesum,andFishbrain. Register here Can't join us live? No worries! We'll share out a recording afterwards.
