Forum Discussion
AgatheA
10 days agoActive Member
Automatic Campaign/Canvas Shutdown
Hello Braze Bonfire Community, i have the following question: we are currently evaluating the possibilities of an automatic campaign shutdown in the case of a data transfer error from our internal s...
TedScott
9 days agoSpecialist
Hi,
It's not clear what you mean by "data transfer" (or how you have your canvas / campaigns triggered and setup), but assuming you are talking about events for the data, then you could do a check on the date of the last event(s) or you could have the process which send you the alarm send a custom event to braze (the latter would be better if data was in error), in either case use as entry / exit criteria and/or at message steps to validate qualification for messaging - This would not stop the campaigns/canvases, but it would stop the messaging.
More details would help.
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