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MaggieBrennan's avatar
MaggieBrennan
Icon for Community Manager rankCommunity Manager
2 years ago

Bonfire Masterclass question on Audience Sync

How do most companies use Audience Sync?

  • Haley's avatar
    Haley
    Braze Employee

    It depends! I’d say the two most popular use cases are 1) acquiring lookalike audiences and 2) suppressing ads for customers who no longer need them. Many companies do both! Ad suppression is probably the easiest Audience Sync use case to start with: use it to remove all existing customers from your acquisition campaigns, or dynamically remove users from receiving ads as soon as they’ve converted on any channel. Why keep spending money to serve ads to people who don’t need them?

    The Audience Sync page on the Braze website has more ideas, plus a video walking through a fictional brand's use cases -- check it out!