Forum Discussion

bryrechan's avatar
bryrechan
Active Member
7 hours ago

Is there a way to limit the number of emails sent per day from a Canvas?

We've been struggling with G-mail deliverability and want to begin sending to G-mail users on a consistent basis (but lower volume) to help. We have a welcome email +push notification sequence that goes to new users and we'd like to re-introduce G-mail into this flow. For the first few days, we'd like to limit how many emails are sent. Is there an easy way to set up a cap like this? I noticed you can limit the # of people who enter the Canvas by hour, so that is a possible option, but would rather set a cap for the day vs. hour.

Email
  • rayelkho's avatar
    rayelkho
    Practitioner III
    5 hours ago

    This is how I have done it: 

    1. Create a segment of Gmail users using regex: Email matches regex /^@gmail\.com$/ 
    2. Set up a decision split in your canvas to filter out Gmail users
    3. Use an Experiment Path to assign % of users to receive the emails. For example, if your audience is 100, 1% = 1 email send. Start with 1%, and then 5%, ramping up gradually
    4. You can use delay steps to limit the sends per day. For example Path 1 will send immediately, Path 2 +1 Calendar Day, etc

    Hope this helps