Forum Discussion

Lori-Merchan's avatar
Lori-Merchan
Active Member II
9 months ago

emails clipping

Hi Brazers, We are experiencing email clipping on a couple of Email clients (mostly Gmail), and we are following all best practices, sizes of images, email, IPs aligned...etc. This emais are also ...
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LizBordonaro's avatar
LizBordonaro
Active Member II
9 months ago

Hi Lori-Merchan!

I am by no means an expert on this topic but my emails seem to clip if the HTML is too long. I normally start troubleshooting by removing erroneous styling and commented-out code (and comments!) from my template. Liquid should not affect clipping. I hope this helps!

  • Lori-Merchan's avatar
    Lori-Merchan
    Active Member II
    9 months ago

    Thanks Liz, yeah we used to do that before but now using the email builder that is a bit harder. Will run some tests with old HTML templates see how it goes

    Thank you