Forum Discussion

davidkroll's avatar
davidkroll
Active Member
2 years ago

Re-sending in-app messages if user didn't engage with the original in-app message

Hi -- I'm wondering if anyone has any advice for this situation: We are running a survey, linked to via an in-app message. The survey is just an external Microsoft Forms survey that is loaded i...
  • AllanHeo's avatar
    2 years ago

    Hey David! Hope you had a great holiday!

    There's an audience filter called "Clicked/Opened Campaign". If you click that, you can further filter for "Has clicked in-app message". You can also get granular to "has clicked button 1 or button 2" or if you are just simply looking for either one, the general "has clicked IAM" should work. And I don't believe this filter counts the "x" button as a click. 

    Hope this helps! 

  • davidkroll's avatar
    davidkroll
    2 years ago

    Thanks Allan! I'll give this a try.