Forum Discussion
hellosagar
2 years agoActive Member
[Technical] [Tracking] [In-App Message] Unable to track the in-app message analytics
In-app message tracking is not showing.
It is supposed to be tracked automatically by the braze, if and only if in-app message is not manually handling the message display or click actions.
In `IInAppMessageManagerListener` class, the method below
beforeInAppMessageDisplayed
is returning either DISPLAY_NOW or DISPLAY_LATER, and not DISCARD
and
onInAppMessageClicked
onInAppMessageButtonClicked
all the methods are returning `false` which implies that its going to log the interaction automatically.
Testing session performed
https://drive.google.com/file/d/1UZDxMtdwGjpAk9-nP-oImm_1XtVISZFw/view?usp=share_link
- EmilyCalderonCommunity Manager
Hi there! I would recommend submitting a support ticket or emailing support@braze.com if you have not already.
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