Forum Discussion
ashleyatbraze
2 years agoCommunity Manager
FAQ: What is expected Canvas re-eligibility behavior?
Currently, re-eligibility for variants is tied to Canvas entry rather than message receipt. Users who enter a Canvas and do not receive any messages will not be able to re-enter the Canvas unless re-...
Theresa
2 years agoPractitioner II
When using the filter "session count is EXACTLY", is there any potential issue of re-eligibility double sending messages?
- ashleyatbraze2 years agoCommunity Manager
If this is related to your IAM question, we're trying to get an answer on our end for that! Stay tuned.
- Theresa2 years agoPractitioner II
It is, the support team was able to help guide a good bit! Just want to make sure that I'm not going to accidentally resend the same IAM.
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