Forum Discussion

DRamirez's avatar
DRamirez
Practitioner III
2 years ago

Nested custom attributes in Custom HTML messages

Hi everybody! I am currently working on a HTML multipage survey IAM. There are 7 different topics that i want to ask users their level of interest on (with a scale from 1 to 5). I was thinking of ...
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AllanHeo's avatar
AllanHeo
Strategist
2 years ago

Hi DRamirez ! You should have no problem logging nested custom attributes using the Javascript Bridges. I'm curious though; let us know if you were successful with this!

  • DRamirez's avatar
    DRamirez
    Practitioner III
    2 years ago

    Hi Allan!
    We could thankfully make it happen, and we indeed used the Javascript bridge! The only obstacle that we are currently having is that for some reason the nested attribute isn't saved/registered when the IAM is shown on an Android device. On iOS everything works perfectly and gets saved in the user's profile.

     

    • AllanHeo's avatar
      AllanHeo
      Strategist
      2 years ago

      Hi DRamirez , were you able to resolve this for Android IAMs?

      • DRamirez's avatar
        DRamirez
        Practitioner III
        2 years ago

        Hi Allan,

        Unfortunately not. In the end, Braze concluded that it was something that had to be requested through the product roadmap. For now, we just did the survey for iOS users only, and hopefully we will be able to send it out for Android users soon!