Digital Experience Coordinator

Title: Digital Experience Coordinator

Compensation:  $68,300 - 80,400 Annually (This is the expected salary range for this finger-lickin’ good role. We'll consider your location, experience, and other job-related factors to determine your pay.)
Location: Louisville, Kentucky

What's Cookin'?

Are you ready to kick off your digital marketing career with a brand that’s all about flavor and fun? KFC is on the lookout for a detail-loving, energetic go-getter to join our team as a Digital Marketing Coordinator. This is a full-time role is your ticket to learning the ins and outs of CRM and digital marketing with one of the world’s most iconic brands. Get ready to make waves in the world of fried chicken and customer experiences!

Your Recipe for Impact:

• Campaign Creation & Delivery: Be the mastermind behind creating and delivering CRM campaigns that connect with our customers. You’ll work with our Digital agency to make sure every campaign is a hit!
• Master Calendar Maestro: Keep our Master Communication Calendar up-to-date and make sure our Marketing and Digital teams are always in sync. Your organizational skills will be key to our success! 
• Build & Test: Help build, test, and launch CRM campaigns that leave a lasting impression. If you’ve got an eye for detail, this is where you’ll shine.
• Monitor & Optimize: Keep tabs on how our campaigns are performing and help tweak them to perfection. You’ll be the one making sure everything runs as smoothly as our Original Recipe chicken.
• Create Customer Journeys: Assist in crafting customer journeys that are as satisfying as our famous biscuits. Every journey should leave our customers hungry for more!

What You’ll Serve Up:

• Creative Campaigns: Lead the charge in creating and delivering unforgettable CRM campaigns.
• Calendar Coordination: Keep the gears turning with seamless communication and timely updates throughout the assignment.
• Campaign Testing & Monitoring: Ensure our campaigns are top-notch and ready to impress, from start to finish.
• Customer Journey Magic: Support the creation of engaging customer journeys that leave our customers craving more.

What’s in It for You?

• Hands-On Experience: Dive into the world of CRM and digital marketing with KFC and learn from the best in the business. 
• Team Collaboration: Work side-by-side with our Marketing, Digital teams, and external agencies. This is your chance to build connections and grow your career. 
• Skill Sharpening: Boost your digital marketing skills and gain valuable experience in a fast-paced, dynamic environment.

What We’re Looking For:

• Digital Marketing Enthusiast: You’re passionate about digital marketing and ready to jump in and make an impact. 
• Detail-Oriented Dynamo: Your attention to detail is unmatched, and you have the proofreading skills to prove it. 
• Team Player: You love working with others and thrive in a collaborative environment. 
• Tech-Savvy: Familiarity with CRM platforms like Braze, Salesforce, or Hubspot is a plus, but not required. A little HTML knowledge wouldn’t hurt either!

Who You’ll Be Working With:

You’ll team up with our Marketing and Digital teams, as well as our external Digital agency, to bring our CRM campaigns to life.

Ready to kickstart your career with KFC? This is your chance to dive into digital marketing, make a real impact, and have a little fun along the way. Let’s get cookin’!

Apply Here

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. 

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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