Mobile App Push
15 TopicsiOS and Android push in one message
Hi all, Is there any way to send one push alert to iOS and Android without having to create duplicate messages? Or a media publisher sending out breaking news alerts. Ideally, producers would only have to create one message. Any ideas here?547Views0likes6CommentsiOS push primers. How to open settings for them? What has worked? What hasn't?
Hi all Been a while since I have needed to push prime for iOS and I know a lot has changed. Previously we had a setup that sent a push primer and when they clicked on it, it opened the notification settings on the phone. Is this still possible? Any tips or tricks for making this work, doesn't matter how complex I'd be keen to hear. Thank you 😊479Views0likes2CommentsPush Preferences
Does Braze offer a 1st-party solution to allow end users to selectively enable/disable push notifications by some kind of category? For example, a user may want to opt out of marketing push notifications but still receive shopping cart reminders or new content notifications? Or is there a recommended approach to delivering this kind of functionality to mobile users?342Views0likes2CommentsPush Primer In App request not working
Hi! Context: As goal, we want to update the user profile, subscribing the user to push notification and after that, request permission in the user mobile/device to allow receive push notifications; How are we trying this? I'm currently using the appboyBridge to make some updates in the user profile, etc. After updating the user profile (subscription), we are triggering the function to request the user permission to display notification its mobile/device. The way we're doing this is by calling appboyBridge.registerAppboyPushMessages() Everything else is working but, when debugging (using "alert" - workaround), the flow is broken when we call the method. Any idea on what's happening?308Views0likes1CommentTransferring Push Tokens- advice
Hi - We are transferring our push tokens from OneSignal to Braze. I was wondering if anyone here has advice for best practices when moving push notifications. From what we understand, we are forced to ask users to Re-opt in to push notifications, but I was wondering if there's a way to transfer tokens without asking users to re-opt in. Any thoughts?300Views0likes2CommentsTrigger a geofence vs enter a location
Hi all, Does anyone know the difference between 'Trigger a geofence" and "Enter a location" for Action-based delivery? I'm working on location-based push alerts and trying to understand why some people are receiving messages and others are not. It's complicated by location settings in our apps, but it appears "Enter a location" is the action that works. I haven't gotten "Trigger a geofence" to send. Thanks! Dustin278Views0likes1CommentHow would you send pushes based on user search activity?
Hi Bonfire! We're trying to implement a new use case for push notifications where we notifyany user who has performed a search on our mobile app when there is a new item that matches their previous searches. We have two main events passing through Braze related to this use case: 1) We emit a custom event when consumers search in our app - let's call the event "Clothing Searched". We pass properties on that event that specify the filters that a consumer included on their search, for example "Size" and "Gender". 2) We emit a custom event when suppliers add new items to our marketplace - let's call the event "New Item Added". We pass properties on that event that specify the attributes of that item that match up with our search filters. Our goal is to send a push notification to the consumer when a supplier adds a new item that matches their previous search. Is there any way to set up a single Canvas (or a Campaign?) that would handle this logic? Ideally we don't have to make multiple segments or canvases as there are quite a few attributes that a search/item could have.262Views0likes1CommentDeeplinking to app not working
We've just done a big app release that enables deeplinking for our app for the first time. In tests, the link doesn't work on mobile, while the same link works on other channels, eg Whatsapp. Example link: yayem://events How can we get Braze to recognise this as a link?214Views0likes2Comments