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HBbritte's avatar
HBbritte
Active Member
6 days ago

Canvas error - action path/event properties

Hi all,

I'm trying to add a reminder email to an existing Canvas. However, it gives me this error no matter what I do. I've tried adding another action path before the reminder email and also referencing the event property again in the targeting, but no luck. Anyone have an idea?

 

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  • karenleibowitz's avatar
    karenleibowitz
    Active Member
    3 days ago

    Hi HBbritte I believe the issue is that the reminder email that was added to the canvas is using {{event_properties.${attribute}}}} within the copy. It should be using {{canvas_entry_properties.${attribute}}}} instead. If you try and replace all instances of event_properties with canvas_entry_properties, does that fix the error?