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CoralieVngt's avatar
CoralieVngt
Collaborator
11 months ago

Reporting for Canvas steps

Hi all,

We’re currently exploring how to build a reporting pipeline from Braze to our data warehouse and would like your input.

Specifically, we’re trying to track the journey a contact takes through a Braze Canvas: from entry to any conversion or exit, and export this data for analysis.

Our objectives:

  • Understand which steps a contact entered, converted on, or exited from.
  • Capture timestamped events (ie. entry, conversion, exit, etc.) in a way that allows us to reconstruct the user’s path.
  • Push this data into our data warehouse for reporting.

We believe the following Currents event tables might be useful:

  • USERS_CANVAS_ENTRY_SHARED
  • USERS_CANVAS_CONVERSION_SHARED
  • USERS_CANVAS_EXIT_MATCHEDAUDIENCE_SHARED
  • USERS_CANVAS_EXIT_PERFORMEDEVENT_SHARED
  • Possibly: USERS_CANVAS_EXPERIMENTSTEP_* for A/B paths

We’d like to confirm:

  1. Are these the correct tables for capturing the step-by-step journey through a Canvas?
  2. Are there best practices for joining or correlating this data in our data warehouse?
  3. Should we stream this via Braze Currents, or is there a better approach for deeper Canvas-level reporting?

Any advice, sample schemas, or learnings from similar setups would be hugely appreciated!

Thanks,
Coralie

1 Reply

  • Manoj__'s avatar
    Manoj__
    Visionary
    11 months ago

    CoralieVngt​  

    Using Braze currents is the best way to share event-level data with data warehouses.

    For joining the data, I would use the user_id or external_user_id based on the data availability.

    Also, if you are interested in tracking whether users entered or skipped actions like emails or pushes, the ABORT_SHARED tables are important.

    Link of tables are available here: https://www.braze.com/docs/user_guide/engagement_tools/segments/sql_segments/sql_segments_tables/#table-of-contents