Inspiration
36 TopicsTop Automated Campaigns for ecommerce online retailer?
Hi We just joined on Braze and its our first mobile app after 25 years of being online only... Which automated campaign flows would you recommend that we start with as the highest priority flows? This is what we have so far: Abandon Cart Price Drop β Based on products browsed Low Stock Back In Stock Replenishment Campaign Transactional Campaigns β Order Confirmed, Order Shipped, Ordered Delivered789Views1like4CommentsBraze How To's : Ideas welcome!
Hey everyone, To keep it short, what do you think are some key features / scenarios that would be great for "How To" videos for Braze? Was planning to start recording some, but would love to get some more ideas from the community. Here are a few ideas: Liquid - what it is and a few use cases. Promotion Codes - how to set them up and how they work. Campaign / Canvas Analytics - understanding the screen and importance of conversion events. Webhooks - Basic explanation and a complex use case for internal usage. Content Blocks - Beyond the simple usage, creating complex logic. Currents - Why it's so important & how to set them up. Let me know what you think!672Views4likes4CommentsWho uses a loyalty program?
Hi all, I'm wondering if any users here have implemented a customer loyalty program that uses Braze for orchestrating the messages. My company is an online retailer looking to create our first program from scratch and would be grateful for the opportunity to talk to someone who was directly involved in the implementation and/or management about their experience. We're eager for insights into what goes into building a successful one and some of the key challenges and pitfalls to avoid. Thank you so much!Solved603Views1like3CommentsCommunications journey mapping
Hi everyone! I'm starting to work on a communications journey mapping gathering all the different automatic communications sent to our users. Have any of you already done this work? As it's the first time I'm working on this, I'm looking for inspirations, especially on the way to visually present it to have a clear and detailed view. So far, I've found examples of customer journeys, but they weren't specific to the communications sent to the different segments. I would be also very interested to know more about your feedbacks on this type of projects (like do's and don'ts, how you update it after...). Thank you!573Views0likes3CommentsBraze Tutorial: How To Log Promo Codes As A Custom Attribute
βA friendly reminder that your promo code expires tonight! Please find your old email from 2 weeks ago, and be sure to redeem your promo for 25% off!β ππ» BOO. Letβs change that message to: βA friendly reminder that your promo code expires tonight! Be sure to redeem your code25FORNOWfor 25% off!β https://youtu.be/UIehRuFVo6M531Views4likes2CommentsRefresh Token in Webhook Campaign
Hi, I'm looking to create a Webhook campaign. For the endpoint I'm using, the access tokens only last several hours. What is the recommended practice to deal with such end point that require the tokens to be refreshed every few hours? I can't find any way to refresh the token in the webhook template form. thank you!527Views0likes3CommentsBraze & Non-Frequent Purchase Companies
Hi guys! I'm Jovana from Welcome Pickups - we are a travel transport company working on airport transfers, sightseeing rides and more. We have a few great campaigns running on Braze, but I was wondering if anyone in the community has experience working in a company with non-frequent purchases and how they've found it best to utilize Braze.472Views1like4CommentsWant to add confetti to in-app messages? I've made a video just for you.
Hi all. After a recent break, I'm back on the YouTube train and have a bunch of fun content coming! I've started with one of my favourite topics, adding confetti to everything. I'm a big fan of useful but fun. https://www.youtube.com/watch?v=NOxASIHl1Us Be sure to subscribe while you are there and follow the fun. π Have a great week!465Views5likes2Comments