freelance CRM Specialist
Location EMEA - Remote friendly Description Our app has been a braze customer for a little over 2 years. We currently have a relatively comprehensive setup tapping into push, IAM & email. We are looking for someone with 3+ years of experience with Braze to level up our initiatives on the platform. Toward the end of the assignment (3-6mo), a team member will need to be coached so they can take over the CRM function internally. Salary Range (Optional) freelance contract, TBDSenior CRM Consultant
We are looking for aStrategy Consultant (CRM)to manage and grow our customer accounts and relationships. TheStrategy Consultant (CRM)will be responsible for the day to day running of the all client-facing delivery and will also play an active role in business development activities. Strategy Consultant (CRM)will be leading client projects based on their past CRM experience and guiding customer through the design and delivery of their CRM programs.
Contract Braze Email Templating Specialist Needed
Procore needs a contractor for a multi-month email migration to Braze. This is good work for a great company. Our Mission: Procore is committed to advancing the construction industry by improving the lives of people working in construction, driving technology innovation, and building a global community of groundbreakers. Our connected global construction platform unites all stakeholders on a project with unlimited access to support and a business model designed for the construction industry.
Customer Engagement Manager
The role covers identifying target audiences or behaviour cohorts, pulling customer segment data (working with the Data Analyst) messaging & creative development (with the creative team) or creation of custom user journeys as required. Broadly this includes eDM, web and app push notifications, in-app messaging, SMS and other channels as they emerge and become relevant.
Director of Lifecycle Marketing
THE ROLE The Lifecycle Retention Marketing Director role will own developing the customer growth strategy and product marketing functions using email, SMS, and push notification channels. Your main goal will be to increase our customers’ engagement, retention and ROI throughout their journey with Tapcheck. In this role, you will build and execute strategies, iterate, and build reports to track KPIs. This is a highly visible role with direct interaction to the executive team. Prerequisites and Responsibilities: You are an entrepreneur embodied and a demand gen ninja You are a true builder that can roll up their sleeves to get the job done, and an emotionally intelligent leader that inspires each member of their team to exceed their own expectations for themselves Deep understanding in all strategies applicable to B2B, B2B2C, B2C marketing Oversee, optimize, and scale our demand generation strategy to generate a robust pipeline focusing on the development of Qualifies Leads, Marketing Qualified Leads (MQLs), and Sales Qualified Leads (SQLs), and most importantly, converting those leads into qualified demo. Develop and execute inbound and outbound marketing strategies and activities, supporting sales pipeline and demand generation objectives. This will include email marketing, paid media, search, and more. Map buyer’s journey by audience, define KPIs, and continually refine process A hacker’s mentality. You obsess over finding novel ways to efficiently scale every program—even when conventional wisdom says you’re wrong. Accelerate conversion of warm & inactive prospects. You’ll work closely with our acquisition team to maximize conversion of inbound prospects and our warm database. There will be significant overlap between these efforts and cross sell. Constantly innovate and push the envelope, moving beyond typical B2B marketing playbooks to unlock scale and ROI. Lead a team of demand generation focused headcount Partner cross-functionally to implement new marketing programs, keep stakeholders informed, and ensure ongoing efficiency (internal company emails, departmental newsletters, client email alerts, audience newsletters, case studies, gated content for the website) Qualifications and Skills: 5-7+ years of direct demand gen experience Analytical mindset with ability to track and report on leading campaign performance metrics as well as lagging revenue attribution, revenue influence and ROI. Experience with CRM (Salesforce.com) and marketing automation systems. Experience with Google Analytics, Adwords, and additional Martech tools Proven ability to manage multiple projects, programs and priorities in a fast paced, dynamic environment. Highly organized, great attention to detail and deadline driven Self-starter, self-motivated and a team player Excellent interpersonal skills, writing skills and the ability to work effectively with people at all levels Offerings: Title and compensation will depend on experience. Base salary range from $160,000-$200,000. Competitive Bonus Paid Time Off Health Insurance Dental Insurance Vision Insurance 401K Match
Senior CRM Consultant (Contract)
The location Remote (company is UK based) The role We're looking for a Senior CRM Consultant to be responsible for maintaining, building and growing the CRM function whilst shaping our customer communication strategy. You will be focusing on retention across our existing channels like email and SMS, and future channels like in-app and push; whilst also looking at acquisition too. We're expecting you to constantly analyse the data to determine ways to optimise performance and therefore improve conversion and retention. Requirements You will be a good fit if you have: In-depth knowledge of digital marketing and loyalty principles and the end-to-end process for campaigns from strategy to deployment. 6+ years CRM experience, with demonstrated success in a strategic email marketing role. Experience working in a fast paced startup; bonus points if you've worked with an app. Expertise in Braze. Experience using multiple channels (email, SMS, app) to communicate to the customer base with a focus on conversion and retention. Benefits Short term contract (flexible) Immediate start £350 - £500 per day For more info and to apply, check out the full ad on Workable.
(Senior) CRM Manager - Parental replacement
We are currently seeking a talented (Senior) CRM Manager to join our team as a parental replacement from October 2023 on for 12 to 18 months. This is a unique opportunity to contribute to our mission of helping people unleash their full physical and mental potential.CRM Associate Team Lead
Location: Remote Reporting to: CRM Practice Lead Who We Are Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that’s taking the world by storm! With clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data & Analytics. Our international team renders services to a diverse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors. What We Offer 💨 Fast-moving environment – you will never stop learning and growing ❤️ Supportive and positive work culture with an emphasis on our values 🌍 International presence – work with team members in Europe, the US, and around the globe 🪐 100% remote forever 🌴 Flexible Vacation Policy 🧗🏼♂️ Career progression paths and opportunities for promotion/advancement 🍕 Organised team events and outings What we’re looking for We are currently seeking a CRM Associate Team Lead to join our team and take charge of managing client relationships and overseeing the performance of our CRM initiatives. As a CRM Associate Team Lead, you will be responsible for driving customer engagement, providing leadership to the team, and delivering exceptional results. Responsibilities Projects • Take a lead role in client project delivery for retention audits + CRM programs working with multiple clients simultaneously • Use analytics and attribution tools to build and investigate key user funnels, segmented retention charts and behavioural analyses to find problems, opportunities and campaign ideas for our clients • Develop strategic marketing automation roadmaps based on a detailed understanding of the client’s qualitative and quantitative data insights • Create and deliver presentations which communicate growth opportunities to product, analytics, and executive leadership. • Scope detailed experiments to validate hypotheses that align closely with user psychology and usage habits for a broad range of mobile apps • Help the team turn experiments into complex lifecycle flows using triggers and segmentations that intelligently send campaigns with both static and dynamic content • Closely monitor campaign delivery and conduct robust statistically significant reports against core retention KPIs (not just leading indicator campaign metrics) • Present and lead workshops at client onsite visits, weekly iteration calls and one on one consultations that confidently communicate your expertise to both junior team members and executives Team • Manage a team of CRM Associates, providing guidance, mentorship, and ongoing coaching to optimize their performance. • Set clear performance expectations, delegate responsibilities, and monitor team progress toward goals. • Develop and execute training programs to enhance the team's skills and expertise in CRM strategies and client management. Delivery • Determine the strategic direction and tone for all client accounts. • White-boarding solutions with customers and working with delivery teams to create project proposals. • Ensuring all work is completed on time, delivered to the clients’ strategy and budget. Managing tracking and reporting of performance to uphold team accountability and promote quality of service. Client Management • Establishing and maintaining the client relationship standard of excellence for the agency to follow. • Managing senior client expectations, increasing client satisfaction and engagement. Qualifications • 6+ years of experience in CRM marketing strategy or CRM campaign manager role. • Extensive experience working with Braze platform, demonstrating proficiency in utilizing its features for effective CRM strategies. • Prior experience in team management and leadership • Ability to quality assure the work of junior team members in Braze, ensuring accuracy and alignment with best practices in CRM campaigns. • A BA/BS in Business/Marketing related fields or equivalent working experience • Ability to manage and prioritize a number of concurrent tasks while maintaining a high level of attention to detail • Ability to clearly explain complex technical ideas to multiple audiences both verbally and in writing • Experience working with Salesforce Marketing Cloud, Iterable, Hubspot or other CRM Platforms • Ability to work in cross functional teams • Advanced skills in Excel and PowerPoint • Strong knowledge of email and digital marketing Helpful skills • Experience with analytics tools (Google Analytics, Omniture, Amplitude, Mixpanel, ..) • Agency experience or ability to manage multiple clients experience • Braze Marketer Certification • Braze Admin Certification • Remote working experience APPLY HERE
